Author : Helen

I know a man who can

I hear lots of people ask what a VA is, what a VA does and why they should use one.  It’s not really a simple answer to be honest. The best description I have for what I do is that I am like a  PA but work from my own…

How do you perceive your own business?

It’s amazing what I think of when walking across the car park at the supermarket, don’t ask me why but for some reason I found I was wondering how people describe their self employed status to friends and acquaintances.  Something must have triggered it, and at best guess it would…

Don’t forget the finances

Most people aren’t aware that when I started my business last year I did so without any start-up capital at all.  I already had the software and office supplies I needed so it was a case of doing the best I could on a budget of nothing, as I was…

How not to apply for a job

I have been on both sides of the recruitment fence in my time, either seeking employment, or, a much harder task, trying to find the perfect employee for my employer. Why oh why can’t they teach the skills in school to help people seek employment.  It’s not that hard surely,…

Think outside the box

It’s been an interesting twelve months to look back on, apart from the fact that this time last year I was only toying with the idea of self employment; I have seen some interesting changes take place amongst the people around me.  Twelve months ago I had a difficult decision…

Guest Blog: What is email marketing?

Put really simply it’s the use of electronic mail for marketing purposes. Of course it’s a little bit more complex than that. Email marketing is a form of direct marketing, it allows companies to easily and cost effectively communicate with their customer base and target and acquire new customers. Email…

Do you back up your files?

Well do you? I should, I once had a pc crash on me and I lost three years’ work in seconds.  To say I was mortified is an understatement, and I confess the language was pretty choice too. Okay it was back in the bad old days of Windows NT,…

Customer Service – Good and Bad

This week I have experienced both ends of the spectrum in terms of customer service from the high street, and every shade in between.  The difference has been extreme, and it made me question whether customer service is viewed as a nicety rather than a necessity these days. What is…

Collaboration is the key

Since I started my VA business just over a year ago I have had an amazing success. I started just one day a week, six months later I went full time and six months after that I now work with a great team of Associates. This could so easily not…

Can a Virtual Assistant really benefit your business?

The simple answer to that is yes, of course they can!  For starters what makes a VA different to a normal employee is that they own their own business.  So not only do you get their years of expertise and knowledge, but you also get that extra acumen that only…