Category : Business

Think outside the box

It’s been an interesting twelve months to look back on, apart from the fact that this time last year I was only toying with the idea of self employment; I have seen some interesting changes take place amongst the people around me.  Twelve months ago I had a difficult decision…

Guest Blog: What is email marketing?

Put really simply it’s the use of electronic mail for marketing purposes. Of course it’s a little bit more complex than that. Email marketing is a form of direct marketing, it allows companies to easily and cost effectively communicate with their customer base and target and acquire new customers. Email…

Customer Service – Good and Bad

This week I have experienced both ends of the spectrum in terms of customer service from the high street, and every shade in between.  The difference has been extreme, and it made me question whether customer service is viewed as a nicety rather than a necessity these days. What is…

Collaboration is the key

Since I started my VA business just over a year ago I have had an amazing success. I started just one day a week, six months later I went full time and six months after that I now work with a great team of Associates. This could so easily not…

Can a Virtual Assistant really benefit your business?

The simple answer to that is yes, of course they can!  For starters what makes a VA different to a normal employee is that they own their own business.  So not only do you get their years of expertise and knowledge, but you also get that extra acumen that only…

Google Calendar – a new way of working

If you need to keep your start-up costs down, or you want to collaborate with people who don’t share the same exchange server as you, you may be interested to know about Google Calendar. It’s a very clever collaborative tool, with some really smart features, and it will also sync…

What is a Virtual Assistant?

Okay, I am a relative new comer to blogging.  I confess that I received some one on one coaching from @efficiencycoach  which gave me a little confidence, and helped me focus on my blog more, however, I don’t claim to be an expert at it.  I just feel slightly more…

Outsource? I don’t outsource…

Lots of small business owners seem shocked that anyone would suggest they outsource any of their work.  I don’t outsource, I don’t need to outsource etc are just some of the responses (the polite ones anyway!). But were you to look at your every day circumstances I am sure you…